Alex Reid

Today, I was complaining to myself about Shaw Cable.

On a business relationship level, I’ve been really unpleased with their communication, and utter lack of organization. It’s just a matter of time before we cancel our agreement with them.

A Shaw Cable Internet technician called me a hour ago to tell me that my personal ISP connection’s bandwidth was rather high. He was pretty rushed to tell me that it might be P2P downloads. And while that certainly account for some of the bandwidth, it was something very specifically work-related and a little bit of excess Internet radio.

It seems that when I ordered “Xtreme speed” a few months ago, it wasn’t added at all. So, while ithe phone call reminded me how disorganized Shaw is, I was really pleased that Shaw took the time to a) investigate bandwidth concerns and b) kindly called people to give them a heads up. It wasn’t a heavy-handed phone call, just a ‘hey, thought you should know…’ phone call. I was really happy that they called me ahead of time, instead of just cutting me off or billing the hell out of me without a heads up (ala MTS).

And no doubt that it was a scripted call, to immediately suggest P2P traffic as the cause of the heavy Internet usage. I imagine alot of people probably freak out and stop using BitTorrent or similiar P2P software in fear. And I say good, if that’s what happening. If people feel guilty about P2P or file trading, they probably shouldn’t be doing it in the first place.

I’m still making mix tapes.