Alex Reid

BBC reports that when a Lloyds bank customer chose “Lloyds is pants” (as in rubbish) as his password, he found it had been changed to “no it’s not” by a Lloyds bank employee.

“I thought it was actually quite a funny response,” [Lloyds customer Steve Jetley] said.

But what really incensed me was when I was told I could not change it back to ‘Lloyds is pants’ because they said it was not appropriate.

“I asked if it was ‘pants’ they didn’t like, and would ‘Lloyds is rubbish’ do? But they didn’t think so.

“So I tried ‘Barclays is better’ and that didn’t go down too well either.

“The rules seemed to change, and they told me it had to be one word, so I tried ‘censorship’, but they didn’t like that, and then said it had to be no more than six letters long.”

While the employee who changed the password has been let go and the bank has insisted they rarely look at passwords in a press release, the bank continues to be able to review his new passwords.