This is the company that is bound to discredit domain name registration business for awhile.
RegisterFly was an Enom reseller, and recently became ICANN accredited. While the two partners fight, the company has gone to the dogs; domain names set to renew are being left to expire and no one is replying to any support inquiries.
Their customers – there are 900,000 of them with 2 million domain names – are finding out the hard way that they can’t do anything, since having an authorization code (which is a new policy) can only be given by the domain name registrant.
And while people’s domain names expire, cyber-squatters are quickly snatching them up – knowing there is a good chance that the names are wanted.
Calls and emails to ICANN regarding the inability to contact the company are being forwarded back to the company – annoying people that much more. It’s up in the air what will happen, with some suggesting the FBI get involved. In the meantime, some people are turning to the net to plea to the owners.
It’s gotten so bad that even Enom (whom in my opinion is not very good) is stepping away, by posting notices all around its website and released a slew of press releases that RegisterFly is no longer a reseller for them.
See: RegisterFly on the Fly, ICANN on the run